DMAIC: The Heart of Lean Six Sigma “Work smarter, not harder” is a phrase most of us have encountered at some point or another in our careers. While there is …
When I was 16, I had the opportunity to go white water canoeing on the New River in North Carolina. As adventurous Boy Scouts, my friends and I were anxious …
In 1881, a “not especially gifted” high school dropout named George Eastman started up the Eastman Dry Plate Company. He did so with four bedrock principles: Focus on the customer …