DMAIC: The Heart of Lean Six Sigma “Work smarter, not harder” is a phrase most of us have encountered at some point or another in our careers. While there is …
I’m a certified PMP and Lean Six Sigma Green Belt comfortable leading all aspects and phases of a project from initial charter to completion.
From my experience in television news I developed a strong ability to create compelling stories with wide appeal, winning several awards in the process.
Voice of Customer
I understand how to effective leverage VOC tools to understand customer needs and expectations, and drive site improvements.
I have a passion for data analytics and love to discover insights about what drives user behavior and how to create better online experiences.